Auto Loans FAQs

FAQs About Auto Loans

Who do I contact for general information and questions regarding auto loans advertised on
Contact the trusted service provider that you were referred to directly for information concerning loans in process. Detailed contact information for each provider can be found on their respective website.
Who do I contact if I have questions about an existing E-LOAN auto loan?
If your loan was funded prior to 3/31/08, either Citi Financial or Systems & Services Technologies (SST) is currently servicing your loan. Their contact information is as follows:

Citi Financial: 1-800-486-1750*
Systems & Services Technologies: 1-800-789-8001*

*Their automated system is available 24 hours a day

For title questions related to your existing E-LOAN Auto Loan, please call 1-888-324-4964. If your loan was funded after 3/31/08, please contact the trusted service provider you were initially referred to for any questions you have regarding your auto loan.

Can I apply for an E-loan auto loan?
All auto loans advertised on are provided by several preferred, nationally recognized lending partners. Click here to find a loan.