Smishing is a technique used by hackers that consists of sending text messages, pretending to be a company or person, in order for you to provide personal information to access your account.

Remember that:

  • We will never ask you for confidential or account information via text message.
  • We will never send you a message to notify that your account has been blocked.
  • If you receive a suspicious message, do not reply to it. Call at (833) 604-0523 and one of our representatives will guide you.

Learn About Smishing

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If you have identity theft suspicions or concerns.

The information provided on this website is intended for general informational purposes only. It should not be considered professional advice or a substitute for seeking professional guidance. Eloan is a registered trademark of Popular Inc. Banco Popular de Puerto Rico, its subsidiaries and/or any of their affiliates, or related companies shall not be liable for any special, direct, or indirect harm stemming from the information contained in this article. Should you require further information or guidance on the subject of this article, you should always seek the advice of a competent professional of your choice.